If User has claims regarding nonconformity of the produced product quality to general printing standards, User shall have the right to return the received production within 14 (fourteen) working days by delivering the ready product to our supplier MYPRINT office (Riga, 128 Aleksandra Čaka Street, Latvia) in person or by using courier services (at User’s expense), in such case informing MYPRINT about it by phone (+371 26 300 43) or e-mail (info@myprint.lv) and by filling in an application of a definite sample. All cases shall be individually reviewed and solved within 14 (fourteen) working days. If claims are reasoned, upon agreement with the client, order shall be reprinted or the received charge shall be returned to the bank account provided by the User within 14 (fourteen) working days.